About DonatekartAre you someone who cares deeply about bringing a real change? Then, Donatekart is the right place for you. We are India's most trusted and transparent crowdfunding platform where donors donate products directly to the Charities online instead of money.In the last 6 years, we were able to raise over 90 L + worth of products, and 200 Cr+ worth Donations were done to support over 1400+ charities. Over 7,00,000 + unique donors used our platform to channelize donations to charities of their choice. Donatekart has won many awards like India’s best social enterprise award, NASSCOM Social Innovation Award and has also been invited by the Bill & Melinda Gates foundation in the US and China.We are a young and energetic team with a vision to help bring transparency and trust to the crowdfunding sector. We’re holding our door open for you.Come, be a part of the real change!About The RoleThe Project Coordinator for Disaster Response is a critical role responsible for the end-to-end management of disaster-related projects. You will be the central point of contact for our network of partner NGOs, coordinating everything from pre-disaster preparedness and network building to real-time crisis response and post-disaster reporting. This role requires exceptional organizational skills, the ability to perform under pressure, and a deep commitment to making a tangible impact during times of crisis.Key ResponsibilitiesYour duties will be segmented into three key phases of the disaster management cycle:1. Pre-Disaster Preparedness- NGO Network Development: Proactively identify, screen, and onboard NGOs specializing in disaster management across various regions, ensuring robust representation in disaster-prone districts. - Partner Vetting: Conduct initial screening calls to select state-wise nodal NGOs based on their capacity, experience, and operational strength. - Compliance & Due Diligence: Manage the Know Your Customer (KYC) process for new NGO partners and liaise with the compliance team to secure approvals. - Monitoring & Forecasting: Monitor daily weather reports and disaster prediction plans to provide regular updates to internal teams and corporate partners. Forecast potential needs and budgets based on historical data. - Capacity Building: Organize and lead Capacity building calls to train NGO Partners in scaling up disaster relief support during disasters. - Process Improvement: Collaborate with internal teams to refine and improve reporting templates and communication protocols.2. During-Disaster Response & Coordination- Real-time Coordination: Act as the primary liaison with on-ground NGO partners to gather and disseminate real-time situation reports and needs assessments. - Relief Management: Review, verify, and facilitate the approval process for disaster relief requests submitted by NGOs. - Logistics & Operations: Coordinate closely with the internal operations team and external vendors to track the logistics and delivery timelines of relief materials. - Stakeholder Communication: Establish and manage communication channels (e.g., WhatsApp groups) to ensure transparent and efficient information flow between NGOs, corporate partners, and internal teams. - Language Support: Communicate with NGOs and local vendors in their native language to overcome communication barriers and ensure clarity.3. Post-Disaster Project Management & Reporting- Request Processing: Manage and review incoming relief requests through our Kobo form, conduct primary verification calls, and communicate the status of requests to NGOs. - Project Execution: Manage coordination with the Operations team for dispatch and delivery of aid. - NGO Support & Guidance: Conduct capacity-building calls to guide NGOs on distribution protocols, branding guidelines (banners), and reporting requirements. - Reporting & Documentation: Ensure the timely collection of short-form and final distribution reports from NGOs, verifying accuracy and completeness. - Feedback & Improvement: Conduct comprehensive feedback calls with NGOs to gather insights, identify areas for improvement, and share beneficiary impact stories.Qualifications and Skills- Bachelor’s degree in Social Work, Disaster Management, Development Studies, Project Management, or a related field. - 1-3 years of experience in project coordination, preferably within the NGO sector, disaster management, or corporate CSR. - Excellent organizational, time-management, and multitasking skills with a high level of attention to detail. - Strong verbal and written communication skills in English. - Proficiency in one or more Indian regional languages (e.g., Hindi, Kannada, Tamil, Telugu) is highly desirable. - Experience with project management tools and data collection platforms (e.g., KoboToolbox, Google Forms). - Ability to remain calm and effective under pressure in a fast-paced, emergency response environment. - Strong interpersonal skills with a proven ability to manage relationships with multiple stakeholders. - Proficiency in the MS Office Suite or Google Workspace.What We Offer- A competitive salary and benefits package. - The opportunity to work in a purpose-driven organization and create a significant social impact. - A collaborative and supportive team environment. - Opportunities for professional growth and development in the social impact sector.
Job Title
Program Coordinator