Job Title: SAP Emarsys Consultant Experience: 5+ Years Reporting to: Team Manager Working Location: Mumbai, Trivandrum or Remote Employment: Full-time NP: Immediate to 30 Days ORGANISATIONAL CONTEXT Client is one of the world’s leading automobile groups in emerging markets. POSITION SUMMARY We are looking for an SAP Emarsys Consultant with 5+ years of hands-on experience in a Marketing Automation tool The candidate will support the design, execution, and optimisation of multi-channel marketing campaigns, working closely with marketing and CRM teams to deliver effective customer journeys and personalised communications. - SAP Certified Associate - Implementation Consultant - SAP Emarsys Customer Engagement. - Should possess hands-on experience in the SAP Emarsys E2E Marketing Automation tool - Execute and manage multi-channel campaigns (email, SMS, push, web personalisation, direct mail) using SAP Emarsys. - Create reusable segments, contact lists and automation workflows to improve engagement and retention. - Perform audience segmentation and targeting using customer data (Predictive AI models in Emarsys). - Set up and monitor A/B tests and personalization strategies. - Generate campaign performance reports and share insights with stakeholders. - Ensure campaign execution complies with GDPR, CCPA, and global data privacy regulations. - Support process improvements and contribute to campaign execution best practices. - Act as an internal subject-matter expert for Emarsys, guiding best practices and training junior team members. - Collaborate with client to align campaigns with business objectives QUALIFICATIONS Education and Certifications - Bachelor’s degree in CS/IT, or related field with Marketing knowledge. - Certification in SAP Emarsys is a plus. Requirements: Work Experience: - E2E knowledge in SAP Emarsys Marketing Automation tool. - Must have delivered at least 2 projects of SAP Emarsys. - Proven hands-on experience in SAP Emarsys Campaign (User setup, automation programs, segmentation, personalization, reporting, VCE, transactional campaigns, API etc..). - Understand Architecture of SAP Emarsys. - Intermediate knowledge of SQL for audience targeting. - Familiarity with HTML/CSS for email templates customization. - Strong analytical, problem-solving, and communication skills. - Ability to work collaboratively in cross-functional teams. - Good understanding of customer lifecycle marketing and campaign optimization techniques. - Marketing Platform Migration Experience. [Good to have] - Ability to mentor and train team members. Technical / Professional Skills: - SQL, HTML, CSS, JavaScript, XML, JSON, Postman/SOAP - SAP Emarsys - JIRA/Workfront/MS Office Tools Other: - Should have excellent communication skills. - Strong analytical capabilities, ability to interpret requirements, and provide business recommendations to mitigate business and operational risks. - Good German or English skills complete your profile - Conceptual thinking and analytical skills, as well as a structured approach to work, conscientiousness, and a can-do mentality.
Job Title
Sap Emarsys Consultant