Job Title

Job Title: Principal - IT Services (Solution Architect – Azure Integration Services)Department: ITLocation: Bangalore Reports to: IT Senior ManagerWorkplace Type: Hybrid (2- 3 days work from office every week)BrandSafway is a leading provider of specialty services to North America's energy markets. Its extensive portfolio of specialized industrial service offerings includes scaffolding, coatings, insulation, refractory, forming & shoring, cathodic protection, mechanical services and other related crafts. The company also serves the infrastructure and commercial markets throughout North America and in strategic international regions. Brand operates in five key market segments: Upstream/Midstream, Downstream, Power Generation, Industrial and Infrastructure.Job Summary:We are seeking a highly skilled Solution Architect with deep expertise in Azure Integration Services to design and implement scalable, secure, and high-performing integration solutions. The ideal candidate will have hands-on experience with Azure Service Bus, Azure Logic Apps, and related Azure services, ensuring seamless integration across enterprise applications and cloud platforms.Experience Level: 10+ years overall IT experience, with 4+ years in Azure Integration ServicesKey Responsibilities:Solution Design & Architecture:Define and design integration solutions using Azure Integration Services (Service Bus, Logic Apps, Event Grid, API Management).Develop architecture diagrams, integration patterns, and best practices for enterprise-grade solutions.Integration Development & Implementation:Lead the development and deployment of integration workflows using Azure Logic Apps and Service Bus.Ensure secure, reliable, and scalable messaging and event-driven architectures.Stakeholder Collaboration:Work closely with business analysts, developers, and infrastructure teams to translate business requirements into technical solutions.Provide technical leadership and guidance to development teams.Governance & Compliance:Implement security standards, compliance requirements, and governance policies for integration solutions.Ensure adherence to Azure Well-Architected Framework principles.Performance Optimization:Monitor and optimize integration solutions for performance, cost efficiency, and reliability.Troubleshoot and resolve complex integration issues.Required Skills & Experience:Technical Expertise:Strong experience in Azure Integration Services – Service Bus, Logic Apps, Event Grid, API Management.Knowledge of Azure Functions, Azure Storage, and Azure Key Vault for integration scenarios.Proficiency in designing event-driven and message-based architectures.Architecture & Design:Experience in creating high-level and low-level design documents.Familiarity with integration patterns, microservices architecture, and cloud-native design principles.Other Skills:Strong understanding of security, authentication, and authorization in Azure (OAuth, Managed Identities).Excellent communication and stakeholder management skills.Preferred Qualifications:Microsoft Certified: Azure Solutions Architect Expert or Azure Integration Services Specialist.Experience with DevOps pipelines for integration deployments.Knowledge of SAP, Dynamics 365, or other enterprise systems integration is a plus.Soft Skills:Strong analytical and problem-solving skills.Ability to work in a fast-paced, collaborative environment.Leadership and mentoring capabilities.KPIs for Solution Architect (Azure Integration Services)1. Solution Design & DeliveryArchitecture Quality Score: Percentage of solutions reviewed and approved without major redesign (Target: ≥ 95%).On-Time Delivery: Percentage of integration solutions delivered within agreed timelines (Target: ≥ 90%).Compliance Adherence: Number of solutions meeting Azure Well-Architected Framework and security standards (Target: 100%).2. Integration Performance & ReliabilitySystem Uptime: Maintain integration services uptime (Target: ≥ 99.9%).Error Rate: Reduction in integration failures or message delivery errors (Target: ≤ 0.5%).Latency: Average response time for integration workflows (Target: ≤ defined SLA).3. Cost OptimizationAzure Resource Utilization: Percentage of solutions optimized for cost efficiency (Target: ≥ 90%).Budget Adherence: Variance between estimated and actual cloud spend (Target: ≤ 5%).4. Stakeholder EngagementCustomer Satisfaction Score (CSAT): Feedback from business and technical stakeholders (Target: ≥ 4.5/5).Documentation Quality: Timely delivery of architecture diagrams and design documents (Target: 100%).5. Innovation & Continuous ImprovementNew Patterns Implemented: Number of reusable integration patterns or accelerators developed per quarter.Training & Knowledge Sharing: Hours spent mentoring teams or conducting workshops (Target: ≥ X hours/month).6. Incident ManagementResolution Time: Average time to resolve integration-related incidents (Target: ≤ 24 hours).Root Cause Analysis Completion: Percentage of incidents with documented RCA and preventive measures (Target: 100%).