Role Descri ptionThis is a full-time remote role for a Customer Support Executive. The individual will be responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. The role includes assisting customers via online platforms, offering technical support, and maintaining efficient communication to build strong relationships. Additionally, the executive will actively contribute to improving the customer service process and experience. QualificationsProficiency in Customer Support, Customer Satisfaction, and Customer Service Experience with Online Support and Technical Support Strong problem-solving and troubleshooting skills Excellent communication and interpersonal skills Ability to work independently in a remote environment Familiarity with CRM tools and support technologies is an advantage Previous experience in a customer-facing role is preferred
Job Title
Customer Support Executive