Job Title

Role Overview:This role will ensure seamless management of the end-to-end employee lifecycle, strategic workforce planning, global compliance, and the implementation of data-driven HR practices. The ideal candidate will bring strong operational excellence, strategic foresight, and high-performing, compliant, and engaged workforce.________________________________________Key Responsibilities:1. Employee Lifecycle Management● Oversee all stages of the employee journey — from pre-onboarding, Pre & Post BGV, onboarding, Exit etc● Ensure consistent adherence to processes and maintain TAT.2. Payroll & Benefits Administration● Execute & Supervise end-to-end payroll processing ensuring accuracy, timeliness, and compliance for India & International Geographies like LATAM, MENA, APAC, etc across all entities of Gupshup● Design competitive and compliant compensation and benefits structures aligned with business goals.3. Compliance & Audit● Ensure adherence to all labor laws, employment regulations, and global statutory requirements.● Partner with internal and external auditors for periodic HR audits and risk mitigation.4. Performance Management & Development● Drive an effective performance management framework linked to business outcomes.● Facilitate talent calibration, succession planning, and leadership development initiatives.5. Employee Relations ● Foster a culture of trust, transparency, and accountability through effective employee relations strategies.● Lead conflict resolution, grievance redressal, and engagement interventions.● Manage difficult exit conversations with empathy. 6. Global Workforce Management● Oversee international HR operations ensuring compliance with local labor laws and practices.● Lead initiatives for workforce planning, mobility, and localization of HR policies across regions.7. HRMS & Automation● Drive digital transformation in HR through process automation, self-service tools, and system integration.● Partner with technology teams to ensure data accuracy, security, and analytics-driven decision-making.8. Policy, Process & Workflow Management● Design, update, and govern HR policies, SOPs, and workflows aligned to organizational goals.● Promote process efficiency and scalability across the HR function.9. Dashboarding & Analytics● Develop HR dashboards to provide insights on headcount, attrition, joining etc.● Leverage analytics to create business impact and predict workforce trends.10. Statutory Filing & Reporting● Ensure timely and accurate submission of all statutory filings across multiple jurisdictions.● Maintain complete documentation for compliance, audits, and management reviews.Qualifications & Experience:● Education: MBA or Master’s degree in Human Resources or related field.● Experience: 12–18 years of progressive HR leadership experience, with at least 5 years in a senior management or global HR role.