Job Title

Position Objectives:• Ability to place orders in the SAP system• Strong problem-solving skills and ability to follow-up on issues• Expertise in working with SAP and other related tools• Collaboration with other departments within the companyPosition Responsibilities:• Placing orders in the SAP system• Identifying and resolving issues related to orders• Utilizing SAP and other system tools to manage orders• Collaborating with other departments within the company to ensure timely and accurate order fulfillment• Communicating effectively with customers to understand their needs and provide accurate information• Following up on orders and providing tracking and status updates• Adhering to company policies and objectives• Self-motivated and able to take ownership of responsibilities.Education - Bachelor’s DegreeLanguage - Strong proficiency in English, both oral and writtenSchedule - On Call Monday through Friday – 9hrs. Shift window 5:30pm – 5:30 am ISTExperience - 2 years' experience in Order fulfillment / Order to Cash process. International voice calling. Skills• Strong customer service orientation• Attention to detail and ability to multitask• Strong communication skills, both verbal and written• Team player with a positive attitude• Ability to handle technical product orders• Strong problem-solving and critical thinking skills• Able to work in a fast-paced and high-stress environment• Sense of urgency and ability to prioritize tasks effectively