Job Title

Job role: Cafe manager/assistant manager/executive (Hotels/Restaurants)Location: North IndiaDepartment: F&B operationsJob experience: 2-5 yearsJob briefThe Cafe manager/asst. manager/executive shall be responsible for managing & overseeing the daily food & beverage (F&B) operations, timely food preparation, Serving and cleanliness, ensuring seamless experience for guests visiting the restaurant/cafes at the hotel/hostel. He/she shall also be responsible for purchasing/procurement, inventory management, accounting, people management, etc. to meet business goals as per company standards.Key responsibilitiesUnderstanding of the hospitality/hotel/restaurant/QSR industryCoordinating daily F&B operations to ensure efficiency and productivityDelivering superior food and beverage service, responding promptly to customer complaints to maximize satisfaction and maintaining positive feedbacksManaging both front of the house and back of the house restaurant operations, scheduling work shifts and ensuring compliance with sanitation and safety regulationsRegularly reviewing product quality and building/researching for new F&B vendorsProjecting future needs for F&B goods, kitchen utensils and cleaning products to facilitate smooth operationsOptimising operational costs, identifying measures to reduce waste and creating detailed reports on revenues and expensesPromoting the brand in the local community through promotions, live events, etc. to reach a broader audienceTraining new and current employees on proper customer service practicesEnsuring timely repairs & maintenances, deep cleaning, stock keeping, etc.Managing inventory, stock, storage, etc.QualificationsHospitality graduate/post-graduate or diploma in hospitalityMin. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.Extensive operational knowledge of F&B operationsOutstanding communication, interpersonal & time-management skillsFlexible to relocate anywhere in northern IndiaHigh attention to detail