Job Title

TELUS International!! Hiring For International Gaming Chat ProcessJob descriptionWorks with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.Exceed expectations on conversation quality, timeliness of responses and overall customer experience.Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.Build out customer knowledge bases to speed up and improve future replies.Provides solutions and resolution resources for customer's problems.Be accountable and responsible for the work you have to doBe proactive on sharing best practice and learning but also asking for help when needed.Be able to perform un-biased needs assessment and design activities or projects.Be a strong facilitator and proactively take any chance to develop your skills whenever possiblePreferred candidate profileMinimum 1 year of Gaming Experience with Customer ServiceFreshers willing in Customer Service are eligible to applyCandidate with minimum 1 year of International Chat experience are eligible to apply.People with Gaming exposure and experience are preferredExcellent English language skillsFlexibility and ability to improvise and adapt to new situationsGraduates/Post Graduates can apply.Excellent communication skillsShould be comfortable working in 24*7 Working EnvironmentGraduation not requiredRotational shifts & Rotational week offsPerks and BenefitsSalary Range 3.2 LPA- 4.0 LPAJob Location : Gandhinagar, GujratFree pick up and drop facility will be provided within 35 KmsMedical InsuranceLife Insurance