Job Title

Sales & Scheme Target Achievement · Drive the team to achieve daily/monthly sales and saving scheme enrolments. · Support the Assistant Manager and Sales Team in closures. · Maintain personal engagement with HNI customers (min. 200) and ensure regular follow-ups. TDF Sales Playbook & MIS Management · Ensure accurate and timely data input (Super 250, Zoho AWB, Pipeline, SMMP). · Monitor and report MIS for sales vs. target achievement. Performance Monitoring of sales team · Conduct daily team-wise meetings with ASM. · Ensure timely interventions to meet sales goals. · Track team-wise NB and KH. Training & Skill Development · Conduct weekly training and role-plays focusing on product knowledge, customer handling, and communication skills. · Observe and refine team's on-floor sales approach. · Ensure team is updated on collections, offers, and TDF policies. Competitor & Market Intelligence · Stay updated with competitor strategies and market trends. · Share insights and best practices with the team regularly. Customer Order & Inquiry Management · Track and manage customer orders, follow-ups, and inquiries. · Ensure timely processing and delivery of orders with proper documentation. Store Operations & SOP Compliance · Oversee opening/closing procedures, jewellery display, visual merchandising, and overall store upkeep. · Ensure staff grooming and operational discipline as per SOPs. Task Delegation & Subordinate Management · Guide and monitor tasks assigned to AM, sales team (A-B-C), AAE, runner boy, and housekeeping. · Ensure effective completion of tasks including Super 250 calls, follow-ups, and BTL activities. Customer Experience & On-Floor Monitoring · Supervise customer interactions, assist with high-value sales, and ensure exceptional service. · Share customer anecdotes and teach empathetic engagement for relationship building. New Joiner Training & Support · Conduct structured onboarding on SOPs and product knowledge. · Mentor new team members until they reach performance standards. Job Type: Full-time Pay: From ₹45,000.00 per month Benefits: Provident Fund Work Location: In person