Job Title

Job Type: Full-timeJob Tiltle: Front office ExecutiveResponsibilities:Greet and welcome guests in a friendly and professional manner.Manage the front desk, answering phones, and directing calls to the appropriate person ordepartment.Handle check-ins and check-outs efficiently, ensuring a positive experience for guests.Provide information about hotel facilities, services, and local attractions.Assist guests with reservations, inquiries, and special requests.Maintain a clean and organized front desk area.Handle guest complaints and concerns with empathy and professionalism, escalating issues whennecessary.Collaborate with other departments to ensure a seamless guest experience.Process payments and maintain accurate records of financial transactions.Assist in administrative tasks such as data entry and filing.Requirements:Proven experience in a front office or customer service role.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Proficient in using office software and hotel management systems.Ability to work in a fast-paced environment and handle stressful situations calmly.Knowledge of hospitality industry practices and standards.High school diploma; additional certification in hospitality is a plusCTC : 1,20,000-1,44,000