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Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!️ Walk-In Dates:14th November 2025Locations:Bengaluru (Interview),Job Locations :Bangalore⏰ Time:10:00 AM to 2:00 PMVenue:Infosys BPM Hiring Center785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Land Mark : Sindhoora Convention Center.Mode:100% Work from Office (WFO)Who Were Hiring We are looking for customer-focused individuals with 1 to 4 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.Key Responsibilities Handle inbound and outbound calls from international customers. Resolve product or service-related queries and complaints in a timely and professional manner. Provide accurate information and troubleshoot customer concerns effectively. Ensure high levels of customer satisfaction and experience. Document all interactions in the system as per process guidelines. Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores. Collaborate with internal teams to resolve complex issues.Required Qualifications & Skills: Must be a graduate in any discipline. 2 to 4 years of experience in international voice process/customer support preferred. Excellent verbal communication skills in English. Should be comfortable to work in night shifts/rotational shifts. Prior experience in BPO/Call Center environment. Familiarity with CRM tools and ticketing systems. Ability to handle pressure and multitask effectively.Mandatory Documents to Carry Updatedprintout of your resume Any2 government-issued photo IDs(PAN / Aadhar / Voter ID / Passport) All original academic documentsfor verification: ▸ 10th & 12th Marksheets ▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate) ⚠️ Laptops & cameras arenot permitteddue to security restrictions. Government ID ismandatory for entryinto the campus.How to Attend the Walk-In Carry a copy of this email/invitation Register your application in advance Walk into theInfosys Bengaluru JP Nagar Campuson12th and 14th November 2025between10:00 AM 2:00 PMWhy Infosys BPM? Work with a global brand Extensive training & upskilling programs Fast-track career growth in tech support or customer success Dynamic, inclusive, and team-oriented cultureCome build your career with Infosys BPM. Lets grow, together.We cant wait to meet you! Warm Regards,Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR