Job Title

Job description: Primary Duties: Greet and Welcome Guests/Clients Provide a warm and professional greeting Make a positive first impression Check-In and Check-Out Procedures Handle guest arrivals and departures efficiently Verify identification, confirm reservations, and issue room keys (for hotels) Process payments and provide receipts Answer Phones and Emails Respond to inquiries and direct calls appropriately Take and relay messages Provide information about the company or property Manage Reservations and Appointments Book rooms, appointments, or meetings using booking software Update calendars and schedules Handle Guest Complaints and Requests Provide prompt solutions or escalate issues to the appropriate department Arrange amenities, services, or special requests Maintain Records and Reports Keep accurate records of guest stays or visitor logs Prepare daily activity or occupancy reports Coordinate with Other Departments Communicate with housekeeping, maintenance, security, etc. Ensure guest needs are met in a timely manner Administrative & Technical Tasks: Operate front desk software, POS systems, or office equipment Maintain cleanliness and organization of the reception area Monitor access to the building or guest areas (if needed) Key Skills and Traits: Excellent communication and interpersonal skills Professional appearance and demeanor Multitasking and time management Problem-solving ability Familiarity with office or hotel management software (e.g. OPERA, Microsoft Office) Job Types: Full-time, Permanent, Hotel experience only Job Types: Full-time, Permanent Pay: ₹12, ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person