Job Title

Job description:Key Responsibilities: Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees. Assess trainees’ current communication and accent levels to design customized training plans. Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage. Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication. Create and maintaintraining content, exercises, and audio/visual materialsfor continuous learning. Role- Contractual (6 Months) Work Mode- WFO(Hybrid) Required Skills & Qualifications: Bachelor’s degree in English, Communication, or any related field (Master’s preferred). Minimum 2–5 years of experience as a Voice & Accent Trainer, preferably in a BPO, EdTech, or Corporate Training environment. Strong command over American English pronunciation, vocabulary, and cultural nuances. Excellent presentation, coaching, and facilitation skills. Ability to assess learning needs and tailor training methodologies accordingly. Proficient in MS Office, Google Workspace, and basic e-learning tools. Preferred Qualifications: Certification in TESOL / TEFL / CELTAor similar training credentials. Exposure toCustomer Service, Soft Skills, or Business Communicationtraining. Experience conductingvirtual training sessions(Zoom, MS Teams, or similar platforms Job Type: Contractual / Temporary Contract length: 6 months Interested Candidates Share CV to somya.pandey@