Job Title

Reporting to: Operation Manager Location: As per the AL Centre Allocated Language: English, Assamese, Bengali Major Responsibilities: (A) CC Supervision/ Monitoring Ensure quality standards - premises, service delivery, beneficiary feedback, complaints redressal Ensure that all minor repairs & maintenance work are addressed Ensure Pest Control done as scheduled Centre regular cleanliness & Maintenance (Checklist) Centre requirements info Training & Supervision of Center co-ordinators Ensure daily updates by center coordinators (B) Beneficiary Management Parents Meeting (fortnightly) Beneficiary feedback & Complaints redressal Discipline of residents Showcase talents of kids Occupancy & Health status updates (C) Donor Coordination Be updated at any point of time with all Access Life requirements. Do initial interaction with the donors and assess capacity and intent to donate Refer or escalate donors Place the right requirements with donors and update the same Send out the standard thank you note and maintain regular contact with donors In kind donation / requirements / requests / thanks Maintain Donors database Facilitate maximum unit sponsorship and MealMates at the assigned centres (D) Visitor Management & Event Coordination Walk through of the centre with the visitors ( including e-tours) Introduction about Access Life Co-ordinate with centre co-ordinators and operational staff regarding the upcoming events and visitors Coordinate and assist in scheduling for visitors to the centres Maintain visitor's database. (E) Case Study Collect data and pictures of each family from the center co-ordinator & prepare case studies at the time of admission, monthly updates & discharge. (F) Reports Daily Report Incident Report Parents Meeting Report (fortnightly) Monthly report of Visitors, Donors, Mealmates, Unit Sponsorship, Events, Activities Quarterly Consolidated Center Repor Job Types: Full-time, Permanent Pay: ₹40, ₹45,000.00 per month Work Location: In person