Floor Manager – Jewellery Store Location: Deoghar Minimum Experience: 1–2 years in roles such as Senior Executive, Floor Manager, or Assistant Store Manager—preferably in retail or jewellery. Minimum Qualification: Graduate (any discipline). Salary: Negotiable based on experience and fit. Roles & Responsibilities: 1. Day-to-Day Floor Management Supervise sales staff—manage shifts, assign duties, and conduct briefings to set daily goals. Oversee store presentation, ensuring the showroom remains clean, organized, and visually appealing. 2. Sales & Customer Service Management Motivate the team to hit and exceed sales targets. Train staff on upselling and cross-selling techniques; aid in closing high-value sales. Provide personalized and attentive customer service; address customer inquiries and resolve complaints smoothly. 3. Inventory & Merchandising Oversight Ensure jewellery displays are properly stocked and restocked. Conduct regular inventory checks and coordinate with the stockroom for reconciliation. Maintain visual merchandising standards aligned with store branding. 4. Security & Compliance Implement security protocols for safeguarding high-value items. Train staff on secure handling procedures. Ensure adherence to store policies and retail regulations. 5. Team Training & Development Coach and mentor team members in product knowledge, sales techniques, and service excellence. Conduct performance assessments and foster a positive, motivated environment. 6. Reporting & Analysis Monitor daily sales metrics and prepare performance reports for higher management. Analyze data to identify trends and recommend improvements in promotions or inventory. 7. Operational Efficiency & Maintenance Execute store opening/closing routines, manage cash-handling processes, and address technical issues. Ensure fixtures, lighting, and displays are well-maintained and appealing. Job Type: Full-time Pay: ₹25, ₹35,577.68 per month Benefits: Health insurance Paid sick time Provident Fund Experience: Jewelry sales: 2 years (Preferred) Work Location: In person
Job Title
Floor Manager