Job Title

Senior Officer, Branch Operations Manager, Consumer Banking Group-(WD76331)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.ResponsibilitiesOversee the day-to-day operations of the branch, ensuring efficient and effective service delivery to customersManage and lead a team of branch personnel, including tellers, customer service representatives, and other operational staffDevelop and implement strategies to improve branch performance, customer satisfaction, and operational efficiencyEnsure compliance with all relevant policies, procedures, and regulatory requirementsCollaborate with other departments and teams within the organization to align branch activities with the overall business objectivesAnalyze branch data and metrics to identify areas for improvement and implement corrective actionsProvide training and development opportunities for branch staff to enhance their skills and knowledgeFoster a positive and customer-centric work environment within the branchRequirementsMinimum 5 years of experience in a similar role within the banking or financial services industryStrong leadership and people management skills, with the ability to motivate and develop a teamExcellent problem-solving and decision-making abilities, with a focus on continuous improvementProficient in financial analysis and data-driven decision makingThorough understanding of banking operations, regulations, and compliance requirementsAbility to work collaboratively with cross-functional teams and stakeholdersExcellent communication and interpersonal skills, with the ability to effectively interact with customers and colleaguesApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.Primary Location:India-Andhra Pradesh-BhimavaramJob:OperationsSchedule:RegularEmployee Status:Full-time:Job Posting:Aug 12, 2025, 7:08:44 AM