Job Title

Officer, Customer Service Officer, Distribution, Consumer Banking Group-(WD78208)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.ResponsibilitiesProvide exceptional customer service and support to clients, addressing their inquiries, concerns, and requests in a timely and efficient mannerAssist clients with account-related transactions, such as account openings, closures, and updatesProactively identify and address client needs, offering appropriate products and services to enhance their banking experienceCollaborate with cross-functional teams to ensure seamless service delivery and resolution of client issuesMaintain accurate and up-to-date client records and documentationContribute to the continuous improvement of customer service processes and proceduresRequirementsMinimum 2 years of experience in a customer service or client-facing role, preferably in the banking or financial services industryStrong communication and interpersonal skills, with the ability to interact effectively with clients from diverse backgroundsExcellent problem-solving and decision-making abilities, with a focus on delivering high-quality customer serviceProficient in the use of relevant banking systems and software applicationsAbility to work in a team environment and collaborate with colleagues across different departmentsCommitment to continuous learning and professional developmentApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.-enPrimary Location:India-Andhra Pradesh-OngoleJob:OperationsSchedule:RegularEmployee Status:Full-time:Job Posting:Oct 10, 2025, 2:30:00 AM