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Job Title


Operations Team Leader - Gaming Process


Company : TELUS Digital


Location : Ahmedabad, Gujarat


Created : 2025-10-26


Job Type : Full Time


Job Description

Job Title: Gaming Process Operations Team Leader Location: Gandhinagar, Gift City - Ahmedabad - WFO, 5 days working, Night Shifts (2 way cab will be provided within 35 kms radius) Department: Gaming Support / Live Operations / Player Experience Reports to: Operations Manager Education: Graduation is mandate Role Overview: The Gaming Process Operations Team Leader will be responsible for managing a team of gaming support associates who handle player queries, live operations support, and escalations for one or more gaming titles. The ideal candidate will have experience in operations management within a gaming or BPO environment, with strong analytical, communication, and leadership skills to ensure service excellence and player satisfaction.