Required:2-5 years customer service or administrative experienceExcellent English written and verbal communicationStrong computer skills and learning aptitudeExceptional attention to detail (99% accuracy standard)Availability during US business hoursPrior experience with US-based companiesPreferred:Background in administrative, legal, or case management environmentsUnderstanding of US business practicesCRM or case management software experienceCultural Fit:Empathy for individuals facing disability and financial hardshipProcess-oriented thinking with compliance mindsetSelf-motivated and independent work styleGrowth mindset and continuous improvement orientation
Job Title
Account Manager