Job Title

Key Responsibilities: o Last Mile Operations: Manage end-to-end last mile delivery operations within the hub, ensuring timely deliveries and optimized routes. o Team Management Lead and manage the team of delivery bikers, ensuring performance standards are met. Resolve team issues, conflicts, and provide continuous feedback for improvement. o Cash Handling & Reconciliation Oversee cash handling operations, ensuring daily reconciliation of cash collected during deliveries. o Performance Monitoring & Reporting Track, monitor, and report on key metrics such as daily, weekly, and monthly delivery performance, return to origin (RTO), and other KPIs. Implement Strategies to improve operational efficiency and customer satisfaction. Required Skills & Qualifications : Minimum 2 - 3 years of experience in logistics, with a focus on last-mile delivery operations, for junior logistics, and 4-5 years of experience for senior logistics executive Prior experience in managing bikers and cash reconciliation. Strong route knowledge within the city & nearby areas is a must. Hands-on experience with daily, weekly, and monthly reporting of logistics metrics. Proficient in MS Excel & Google sheet Target Companies - Delhivery, Flipkart, Zepto, Blinkit, etc.