Job Title

Company Description CRM Landing Software is a Salesforce Summit Partner, Authorized Consulting Partner, and AppExchange Partner, driven by innovation, continuous learning, and deep industry expertise. We are committed to delivering cutting-edge CRM solutions with exceptional customer service. Our team has successfully transformed businesses across industries such as Manufacturing, BFSI, IT Services, Mining, E-commerce, Supply Chain/Logistics, Automobiles, Education, Healthcare, and Food Industry by turning challenges into tailored, growth-focused solutions. Role Description We are seeking a Salesforce Data Cloud & Marketing Cloud Expert for a full-time, on-site role in Ajmer or remote . The expert will own the end-to-end execution of personalized, data-driven customer journeys across multiple digital channels. Key responsibilities include: Managing and optimizing Salesforce Data Cloud and Marketing Cloud platforms. Designing and executing end-to-end personalized journeys across email, SMS, social, and other digital touchpoints. Integrating data from multiple sources to create a unified customer profile and drive targeted engagement. Developing advanced analytics and reports to measure ROI across campaigns and channels . Partnering with sales and marketing teams to optimize lead generation, nurture strategies, customer engagement, and sales conversion. Providing actionable insights and recommendations for improved customer experiences through data analysis and journey performance tracking. Qualifications Proven experience with Salesforce Data Cloud and Marketing Cloud , including Journey Builder, Personalization, and multi-channel campaign execution . Strong track record of building and scaling personalized customer experiences for large enterprises. Ability to demonstrate ROI through analytics, dashboards, and cross-channel reporting. Expertise in data integration, segmentation, and audience building . Strong understanding of digital marketing strategies across multiple channels (email, SMS, push, social, web). Excellent communication, problem-solving, and collaboration skills . Bachelor’s degree in Marketing, Business Administration, or a related field (advanced certifications in Salesforce Data Cloud or Marketing Cloud preferred). Experience in CRM or related fields is a plus.