Job Title

Head of US Sales Operations Location: Hyderabad (US Hours, Night Shift) We’re building a world-class US sales engine — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, ServiceTitan/Workiz, Zendesk/Freshdesk. Implement world-class training (V&A, compliance, sales coaching) and AI-driven performance systems. Partner with US leadership teams, present in MBRs/QBRs, and deliver hard ROI outcomes . What We’re Looking For 12–18 years of leadership in US-facing sales operations. Proven ability to scale 200+ seat operations with consistent ROI. Hands-on expertise with CRM, dialers, QA, and global compliance. Exceptional communication, cultural fluency, and data-driven decision making. A leader who inspires people and creates systems that scale. Why Join Us Build something iconic, not routine. Competitive pay + performance incentives.