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Job Title: Business Operations Associate – Media & Tech Location: Mumbai (In-office) Employment Type: Full-Time About the Role: If media and tech are your playgrounds and you love making things run like a well-oiled machine, this role is for you. As a Business Operations Associate in the Founder’s Office, you’ll be the connector between our media, creative, client servicing, and tech teams ensuring projects not only get done but get done brilliantly. You’ll be the person who turns plans into results, keeps processes sharp, and supports leadership with data-backed insights that actually move the needle. What You’ll Do Connect the dots: Coordinate between media, creative, client servicing, and tech teams to keep projects on track Track the wins: Monitor KPIs, prepare reports, and share clear operational insights with leadership Spot the gaps: Identify workflow bottlenecks and recommend smart process improvements Level up with tech: Work with development teams to build automations and optimise systems Manage the moving parts: Oversee budgets, vendor relationships, and operational documentation Deliver with precision: Ensure all client and internal projects are completed on time and as promised What You’ll Bring Bachelor’s degree in Business, Operations, Media, or related field Understanding of performance marketing & media planning Strong analytical and problem-solving skills Why You’ll Love This Role Front-row seat to innovation: Work where media and tech meet Impactful work: Your processes will shape how the organisation runs Direct collaboration: Work closely with leadership to drive efficiency and results Fast-paced growth: Learn quickly, take ownership, and see your ideas implemented Creative meets tech: Enjoy the best of both worlds - storytelling and systems